FAQs

 

1. What is your jewellery made from?

. Our all everyday jewellery piece are made from high-grade stainless steel, a durable and hypoallergenic material that is resistant to tarnishing, rust, and fading. It's is a perfect choice for longlasting.

. Our all brass jewellery made from high quality brass material with gold polish, that resistant to tarnishing, rust ,and fading. it's is a perfect choice for longlasting.

. Our all beaded jewellery made from high quality beads, felt sheet or cloth . It's is perfect choice for longlasting.

2. How  do i care for my jewellery?

. Our everyday jewellery is easy to maintain. To keep it looking its best, simply wipe it with a soft cloth to remove dirt or oil. Avoid exposing it to harsh chimicals, perfume, abrasive materials, or high humidity to prolong its shine.

. For our brass and hand embroidered jewellery ---to maintain the beauty of your jewels, avoid direct contact with water, perfumes and harsh chemicals. store in a dry place. clean with soft dry cloth.

. Can I wear my jewelry in water?

Yes, you can wear our all everyday jewelry in water without worrying about damage. It's resistant to water and moisture, making it suitable for daily wear.

 3.The payment got debited from my account, but I did not receive an order confirmation. How to get this resolved?

This generally occurs due to a technical issue with the payment gateway. In case you experience the same, you can directly connect to our Customer Service Executive through WhatsApp or Call on +9182363924

4. Can I cancel an order after placing it? 

Unfortunately, once an order is placed, it cannot be canceled. We process orders promptly to ensure swift delivery.

5. Can I track my order status? 

Yes, once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your package.

6. Can I request return or exchange ?

For detailed instructions, please review our Refunds Policy Page.

7. What payment options are available?

All the payment procedures are absolutely secure.

In India, we accept: Debit Card, Credit Card, Google-Pay, Paytm, UPI, Bank
Transfer. Further we have Cash on Delivery (COD)

For International customers: Debit Card, Credit Card, Bank Transfer, Razorpay.

8. Can I convert COD to Prepaid?

Yes, COD orders can be converted to Prepaid.

9: How can I contact customer support for further assistance?

If you have any more questions or need assistance, please reach out to us  through the Contact Us page. We're here to help you make the most of your shopping experience!